About Us
Providence Building Solutions is a testament to local ownership and hands-on dedication. Established by Jeff Cragg, a retired Saint Paul Police officer, our company was born out of a realization. While working in the security services industry, Jeff noticed a glaring gap in quality and reliable property services across the properties they serviced with security. This observation fueled his determination to provide reliable and exceptional services through Providence Building Solutions.
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Jeff's background in law enforcement instilled in him a commitment to operational excellence and integrity, which remains at the core of our values. As the driving force behind our company, Jeff is not just an owner but also a trusted figure who is readily accessible to our clients. At Providence Building Solutions, we prioritize customer satisfaction, offering swift responses and tailored solutions to meet our clients' needs. Our growth is fueled by the trust we've earned, underpinned by our unwavering dedication to putting clients first. As a family-owned business, we aspire to build lasting partnerships with each client we serve, going beyond mere transactions to deliver exceptional service experiences.
Our Core Values
We Get It Done
At Providence Building Solutions, "we get it done" isn't just a motto – it's a core value ingrained in everything we do. It signifies our unwavering commitment to completing tasks efficiently and effectively, exceeding expectations with each project. Whether it's routine maintenance or complex repairs, our team tackles every challenge head-on, ensuring timely and reliable service that keeps our clients' facilities running smoothly. With a relentless dedication to excellence, we take pride in delivering results that speak for themselves, solidifying our reputation as the go-to choice for dependable commercial maintenance solutions.
Integrity
Integrity is at the core of all our services. We operate with honesty, transparency, and accountability in every task we undertake. From clear and competitive pricing to unbiased recommendations, our commitment to integrity ensures that our clients can trust us to prioritize their needs and build lasting partnerships based on mutual respect.
We Deliver On Our Promise
At Providence Building Solutions, we guarantee to deliver on our promises. From project timelines to service quality, we prioritize reliability and accountability, ensuring that our clients receive nothing short of exceptional results. Our dedicated team goes above and beyond to meet and exceed expectations, demonstrating our unwavering dedication to delivering on our promises and earning the trust of our client's time and time again.
Communication
Effective communication is fundamental to our core beliefs. We keep our clients informed every step of the way, ensuring clarity and responsiveness from start to finish. You won't sit around waiting to hear back from us; we prioritize prompt responses to your inquiries, ensuring your needs are addressed efficiently and effectively. By prioritizing open communication, we build trust and ensure satisfaction with our services.